Privacy Policy

At Compleo Health, your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us through our website. It also outlines your rights under UK data protection law.

For transparency, we have structured this policy into the following sections:

  • Contact Details
  • The Personal Data We Collect
  • The Personal Data We Collect
  • Why We Collect Your Personal Data
  • How We Protect Your Personal Data
  • Sharing of Your Personal Data
  • Your Rights
  • Data Retention
  • Updates to This Policy

Contact Details

Compleo Health Ltd 2Aiii at Beehive Mill Jersey Street Manchester, M4 6JG United Kingdom

Company registration number: 13226032
Email: info@compleohealth.com

Compleo Health is a healthcare services provider specialising in the recruitment of healthcare professionals, interim staffing, and managed equipment services. If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via the email above.

The Personal Data We Collect

When you visit our website or contact us through online forms, we may collect personal information such as:

  • Name
  • Email address
  • IP address
  • Location data
  • Any other information you voluntarily provide

This information is collected to identify you and to deliver services or respond to your enquiries. We only collect data that is necessary for the intended purpose.

Important Information for Young Users

If you are aged between 13 and 18, we recommend that you speak with a parent or guardian before submitting any personal data. We also encourage families to read this Privacy Policy together to ensure it is understood.

Why We Collect Your Personal Data

We may process your personal data for the following purposes:

  • To contact you if you have submitted an enquiry or request
  • With your consent, to send you updates or marketing communications
  • To comply with legal and regulatory requirements
  • For internal operations, quality assurance, audits, and staff training
  • In response to inspections by relevant authorities

How We Protect Your Personal Data

Your personal data is protected by both our internal policies and applicable law. Compleo Health complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We apply appropriate technical, organisational, and administrative safeguards to reduce the risk of unauthorised access, misuse, loss, or disclosure of personal data. Access to your data is restricted to authorised personnel only.

Sharing of Your Personal Data

We may share your data with trusted third-party service providers who support us in delivering our services, such as:

  • IT and web hosting providers
  • Customer support providers
  • Communication and analytics platforms
  • These partners only process your data on our behalf and in accordance with this Privacy Policy. They are not permitted to use your data for their own purposes.

Your Rights Under Data Protection Law

Depending on the lawful basis for processing and the specific context, you may have the following rights:

  • Right of Access – to request a copy of your personal data
  • Right to Rectification – to correct inaccurate or incomplete data
  • Right to Erasure – to request deletion of your personal data in certain circumstances
  • Right to Restrict Processing – to limit how we use your data
  • Right to Withdraw Consent – to withdraw previously given consent
  • Right to Data Portability – to request your data be transferred to another organisation
  • Right to Object – to object to certain forms of processing

Right to Complain

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
www.ico.org.uk

How to Exercise Your Rights

To exercise any of your rights, please contact us at info@compleohealth.com. We may request further information to confirm your identity before processing your request.

Please note that in some cases, we may be legally entitled to decline your request. Where requests are manifestly unfounded, repetitive, or excessive, we reserve the right to charge a reasonable fee or refuse to act.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required by law. We regularly review the data we hold and delete or anonymise information when it is no longer needed.

Updates to This Policy

We are committed to ensuring our privacy practices remain up to date and in compliance with legal requirements. This Privacy Policy may be revised periodically without prior notice. We encourage you to review it regularly to stay informed about how we protect your data.

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at info@compleohealth.com.